Star NEC and Alliance Corporation sign biometric data-based ID platform partnership
Star Alliance, the world’s largest airline alliance, and NEC Corporation, global leader inside it, network and biometric technologies, today signed a partnership agreement to build up a biometric data-based identification platform which will significantly enhance the travel experience for frequent flyer program customers of Star Alliance member airlines.
The interoperable platform increases the Star NEC and Alliance strategic vision of delivering a seamless customer journey, while strengthening loyalty value proposition within the travel ecosystem.
Once implemented, Star Alliance customers who opt-in to biometrics shall have a seamless and hands-free passenger experience, permitting them to go through curb-to-gate touch points within airports, such as for example check-in kiosks, bag-drop, lounges, and boarding gates, which require both a passport and boarding pass traditionally, with a secure identity management solution featuring facial recognition technology.
Moreover, the platform shall help airports and the Star Alliance member airlines to improve operational efficiency.
The service will undoubtedly be open to customers that are enrolled in among the Star Alliance frequent flyer programs and who’ve authorized using their biometric data.
How does it work?
With several easy steps on the mobile device, customers shall have the choice to sign up in the brand new platform using industry-leading security technology. They just need to enroll once and will then use their biometrics data multiple times at biometrics touch points of any participating airport every time they travel with a Star Alliance member airline.
Personal data, such as for example photo along with other identification details, are encrypted and stored within the platform safely. From the outset, the machine has been designed in compliance with applicable data protection laws taking a latest facial recognition technology. Personal data shall only be processed with the consent of the passenger. Passengers could be necessary to show their passport during immigration and security procedures.
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Jeffrey Goh, CEO Star Alliance said: “In NEC, we’ve found a solid partner who shares our vision of a seamless travel experience for air travelers. At Star Alliance we have been focused on better making the client journey, which strategic partnership with NEC can help us make just how from curb to gate to aircraft a easier, innovative experience for the customers yet.”
Takashi Niino, CEO and president of NEC Corporation, added: “NEC is very happy to get together with Star Alliance to create a better cross terminal customer experience. Facial recognition is revolutionizing the airline industry and making flying more fun truly, just as it had been intended always. To get this partnership, much like our implementations in USA, Singapore, Hong Japan and Kong, NEC will mobilize its global resources and offer local assist with each one of the member airlines to leverage this secure, interoperable platform and bring our common vision to reality rapidly.”
Star Alliance and NEC try to introduce the initial biometric solution at a Star Alliance airport hub by the initial quarter of 2020.
Except for the headline, this story has not been edited by NDTV staff and is published from a syndicated feed.