Top tech travel and experts brands share insights at Travel Forward
Delegates at Travel Forward – the travel technology event co-located with WTM London – will hear from famous brands Google, Expedia and facebook about hi-tech techniques travel will innovate from 2020 onwards.
Expert speakers from global tech giants shall join executives from multinational travel firms such as for example easyJet, KLM and accor at a two-day conference, that is area of the three-day Travel Forward (Monday 4 – Wednesday 6 November).
The keynote speaker on the initial morning (4 November) is Becky Power from Google UK, who’ll discuss how advances in digital technology might help travel businesses to remain competitive and improve customer loyalty. Her session shall consider the latest innovations in the travel industry, with case studies outlining how technology has been applied within the &ndash successfully; and how these breakthroughs been driven by the changing needs of consumers. She was started by her career as a consultant at Accenture before joining Google 13 years back, and is really a mentor for Ceresa also, a mentoring initiative to greatly help more women undertake leadership roles.
She will undoubtedly be accompanied by Harj Dhaliwal from Virgin Hyperloop One, a pioneering mass transit system that aims to move goods and folks at nearly 700 miles each hour. Plans for the world’s first hyperloop project have already been approved in India, looking to link Mumbai and Pune in under 35 minutes – when compared to current three-and-a-half-hour road journey. Dhaliwal will outline how the $10 billion scheme can make a blueprint for a hyperloop network across India – and update delegates about plans for similar Virgin Hyperloop One projects around the world, from the united states to the center East.
afternoon sessions will showcase hi-tech methods to enhance the experience for leisure and business travellers
The. Anette Schouls from KLM will discuss how she and her team harness the most recent digital technology to greatly help the airline’s passengers. Their recent flagship project was the brand new KLM Crown Lounge at Schiphol Airport, which welcomes 5,each day 000 visitors from all over the world.
She will be accompanied by three speakers for the session entitled ‘The zero-friction customer journey’ – Alex Dalman from marketing and advertising firm VCCP; Morwenna Francis from EasyJet; and Siobhan McWeeny from Facebook. Dalman helped to generate easyJet’s Look&Book app which enables users to book a flight from the photograph just, and she shall join Francis to go over how it has helped the no-frills airline. McWeeny will reveal insights and trends from Facebook showing delegates how they are able to reduce friction for customers.
Two keynote sessions on the conference’day will examine the influence of &lsquo s second;Generation Alpha’ and explore trends in the hospitality sector. The keynote speech about Generation Alpha by Andrew van der Feltz, from Expedia Group Media Solutions, will feature research findings concerning the emerging cohort of travellers born after 2010. They will have developed with technology, digital instant and content gratification and will influence family holiday decisions and the continuing future of travel. He’ll be accompanied by Accor’s Frederic Fontaine who’ll use case studies from the hotel giant to show how organisations can transform in a sustainable way, and put the client at the centre of these planning.
Across both days of Travel Forward delegates could have learnt concerning the transformative impact technology over the travel landscape, and how exactly to harness digital capabilities to provide on the joint goals of better customer experiences, and sustainable business value. In the Final Panel: Rethinking digital transformation session, speakers and panellists from over the two days will review insights and discuss: how do delegates take these learnings forward, embracing ways of deliver innovation across their organisations?
Now in its second, Travel Forward at ExCeL London includes a conference, exhibition and Startup Showcase programme – on the Tuesday &ndash which concludes at 16:30 in the TF Keynote Theatre; made to help senior decision-makers to arrange for the near future.
well as top executives in the Keynote Theatre
Google News, Bing News, Yahoo News, 200+ publications
As, the conference shall feature other sessions in the TF Conference Theatre 2, considering issues such as for example artificial intelligence, augmented reality, blockchain, business growth and marketing.
Richard Gayle, EVENT ORGANIZER for Travel Forward said: “Last year’s inaugural event was an excellent we&rsquo and success; re building on that to provide delegates more in 2019 &ndash even; more ideas about how exactly the industry can look in the 2020s and much more answers to overcome the largest challenges facing the travel industry. “Travel Forward may be the event that embraces fresh concepts and innovative projects to inspire delegates. The motivational speakers inside our keynote theatre will share their stories of cutting-edge and entrepreneurship technology, that will galvanize our visitors.”
Monday 4 November: Conference Sessions in the TF Keynote Theatre
Keynote: From booking systems to business value: How exactly to deliver on digital technology advances to remain competitive, improve retention and loyalty, and deliver experiences.
Becky Power, Travel Sector Director, Google UK
Virgin Hyperloop One: Pushing the boundaries of transportation
Harj Dhaliwal, Managing Director Middle East & India, Virgin Hyperloop One
Anette Schouls, Manager Digital Airport Services, KLM
Alex Dalman, Senior Account Director, VCCP; Morwenna Francis; Marketing Manager, EasyJet; and Siobhan McWeeny, Client Partner Travel UK, Facebook
Tuesday 5 November: Conference Sessions in the TF Keynote Theatre
Keynote: Generation Alpha: The way the World’s Youngest Generation has already been Influencing Travel
Keynote: Customer-centricity and personalisation in the hospitality industry
Frederic Fontaine, Innovation Lab Senior Vice President, Accor
Startup Showcase finale
Moderated by Jon Collins.
To reserve your house at the Travel Forward conference click here.
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